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Why Choose Us
Why Choose Us
Should you have any questions ,please feel free to contact us. - you can get our reply within 24 hours from Our customer service team .
Products Description
Products Description
Q 1: What is the minimum quantity for OEM/ Private Label orders?
A: For OEM/ Private Label orders, the MOQ is 10 sets. We can provide design services.
Q 2: What is the delivery time of the products?
A: It depends on the shipping method that you choose.
Via air freight 3-7 days; Via sea freight 25-60 days; Via railway 25-60 days.
Q 3: How do you control the quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment.
Q 4: What is your payment term?
A: T/T in advance or OEM ,T/T. 30% deposit, balance against the B/L copy within 10 days after departure from port.
Q 5: What is your shipping way?
A: We will help you to choose the best shipping way according to your detail requirements.By sea,by air,or by express,etc.
Q 6: If any quality problem, how can you settle it for us?
A: If any breakage or defect products were found,please take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. Firstly, we will try our best to fine the problem and help you solve it; secondly, if it's our quality problem, we will make up to your loss.
Q 7: How do I know I can trust ordering from you?
A: We are a member of Alibaba's Golden Trusted Supplier. Although we are new on Ali-baba, we do have many experiences in exporting optical instrument to all over the world. And we are committed to bringing our customers 100% satisfaction.
Processing time
According your order list. we will supply delivery time .
Commonly is 5-7 work days after we confirm payment
Shipping time
By Express : 3-7 days . Door to door service
By Air : 3-7 days . (the goods arrival at your local air ports
By sea : 30-40 days (the goods arrival at your local sea ports )
PS : by air or by sea, if you need door to door service, please tell us . we will help you checking the extra door to door cost.
How many months warranty do you provide ?
one year
What should I do if the machine have question ?
For ensuring all the items are in good quality, we will test all products before the packages were sent out. Once the machine have some question, please don't worry. kindly send us some images of the situation , Video and machine series, and explain the question in where . we will supply solution to you deal soon.
What should I do if the spare parts is broken in Warranty ?
If in Warranty, some spare parts broken in the Use. kindly supply picture or video , and machine series number .
We will send the spare parts by express to you soon.. and we bear express cost .
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Carrier
CostDelivery TimeTracking
EMS
$ 3,544.14 0-27 daysAvailable
Fedex IP
$ 4,199.07 3-27 daysAvailable
DHL
$ 5,080.79 0-27 daysAvailable
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